Peterbilt Ranks Highest in Customer Satisfaction Among Conventional Medium Duty Trucks in J. D. Power & Associates Study 
Ride and cab design plus reliability and return on investment cited as reasons for satisfaction.
www.peterbilt.com

DENTON, Texas (October 22, 2009) – Peterbilt Motors Company is the highest ranked manufacturer in the J.D. Power and Associates 2009 Medium Duty Truck Customer Satisfaction StudySM in the conventional medium duty truck segment.

Peterbilt has been ranked the highest in customer satisfaction among conventional medium duty trucks three out of the last four years.

“We are honored to have been recognized again for Peterbilt’s industry leading medium duty products being highest ranked in customer satisfaction,” said Bill Jackson, Peterbilt General Manager and PACCAR Vice President. “Peterbilt’s customers have recognized our industry leadership in vehicle performance, cost of ownership and customer satisfaction with the J.D. Power and Associates award.”

In the study, J.D. Power and Associates reported that “Peterbilt’s strengths continue to be not only the ride and cab design, but also reliability and return on investment.”

Peterbilt ranks highest in customer satisfaction, including the highest scores in the vehicle performance and cost of ownership factors. The J.D. Power and Associates study is based on interviews with nearly 1,600 principal maintainers, such as fleet managers or owner-operators, of two-year-old conventional cab medium duty trucks.

Complete Medium Duty Product Lineup

Peterbilt provides the industry’s most comprehensive lineup of medium duty products including the Class 5 Model 325 for customers seeking an easy to operate, reliable and affordable truck; the Class 6 Model 330 truck which can be configured for non-CDL operation; the all-new true Class 7 Model 337 for the majority of medium duty applications, such as van body and beverage distribution; and the all-new Model 348 for more robust vocational applications in the medium-duty segment.

All Peterbilt medium duty vehicles provide an unsurpassed combination of comfort and reliability. The complete lineup features an all-new ergonomically designed driver display package including a gauge package that is easy to read, simple to understand and includes key vehicle performance data located at the top of the dash for optimal viewing. An optional GPS system provides easy navigation in the most difficult urban environments. Power windows, mirrors and lock switches are located in the new door pad design and dual cup holders provide added convenience. A new HVAC system not only improves air flow, but also reduces maintenance costs.

Peterbilt’s medium duty lineup is available with a choice of two proprietary, fuel efficient engines, the PACCAR PX-6 and PACCAR PX-8. Advanced electronics help these engines run smoothly and more efficiently as well as reduce service costs. PACCAR PX engines provide a wide range of horsepower and torque and outstanding fuel economy for greater overall performance.

About Peterbilt Motors Company

Based in Denton, Texas, Peterbilt Motors Company combines a global reputation for industry leading design, innovative engineering and fuel efficiency solutions, with superior quality to engineer a truck that stands as the "Class" of the industry. Through its 247-plus North American dealer locations, Peterbilt also provides a comprehensive array of TruckCare® programs to support its full lineup of vehicles, including hybrids, with aftermarket support programs. Customers enjoy industry leading service and support, including preventive maintenance plans, expedited QuickCare services, automated parts inventory replenishment and 24/7 complimentary Customer Assistance through 1-800-4-Peterbilt. For more information about Peterbilt, visit www.peterbilt.com.

For Immediate Release
Contact: David Giroux
Director, Marketing Communications
940.591.4016
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